Just call us— we have it on file. If it’s your security code that’s missing, enter your Log-in ID and when you see your security phrase, click the sign-in button without trying to put in a security code. We’ll send a note to the email address we have on file for you within 10 to 15 minutes— with a new temporary security code. Once you've logged in with this, create your own new security code using the specified parameters. Remember to write down your Log-In ID, your Security Phrase, and your Security Code (and store it away safely!). Any problems with any of this just give us a call.